Help! I keep missing my delivery. What should I do?

In the event that you miss your delivery, the carrier will let you know when they’ll try to re-deliver or will inform you where you can pick up your delivery at a carrier pick up point. When a delivery is deemed unsuccessful it will be automatically returned to Levi’s eShop Returns department. If you still wish to receive the order once it has returned to the Levi’s eShop Returns department, we will not be able resend it to you. We will however, be happy to help you place a new order with us.


You can check latest tracking updates for your order using the following link:

Tracking Portal

We will regularly update you with emails as your package is moving through the delivery process.

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