In the event that you would like to return an item, please follow this procedure:
- Login to the return portal (linked below)
- Enter your order number and email address and select ‘Submit’
- Select the item(s) you wish to return
- Select a reason for your return from the dropdown menu, and click ‘Continue’
- In the next screen a label will be generated. You will be required to print and attach this label to your package. Note: Upon completion you will receive a ‘Return initiated’ confirmation via email. When the return has been received and accepted at the designated return centre, you in turn, will receive a ‘Return Acknowledgement’ email, advising your refund status.
Please visit the following link to proceed with your return: