How do I return my order?

In the event that you would like to return an item, please follow this procedure:

  1. Login to the return portal (linked below)
  2. Enter your order number and email address and select ‘Submit’
  3. Select the item(s) you wish to return
  4. Select a reason for your return from the dropdown menu, and click ‘Continue’
  5. In the next screen a label will be generated. You will be required to print and attach this label to your package. Note: Upon completion you will receive a ‘Return initiated’ confirmation via email. When the return has been received and accepted at the designated return centre, you in turn, will receive a ‘Return Acknowledgement’ email, advising your refund status.

Please visit the following link to proceed with your return:

Return Portal

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